Who will take better care of your construction machine?
Servicing a construction machine is a very important element of equipment operation. The quality and frequency of service largely determine whether the machine will be efficient and effective for many years and whether it will not be subject to unexpected and costly breakdowns.
Therefore, a responsible entrepreneur should entrust their machines to a professional service, not necessarily an authorized one. Trusting so-called "garage magician" is very risky.
Why is professional service the best solution?
There are many reasons why it is most sensible to entrust the care of a construction machine to a service with extensive experience in repairs and diagnostics.
First and foremost, professional service guarantees expert verification of all parts, which helps to avoid unnecessary expenses.
At Wibako, we standardly support the verification by taking photographic documentation and presenting a written offer - the client knows exactly what needs to be repaired and how much it will cost. He is not exposed to unpleasant surprises.
Better to rely on professionals
Any reputable professional service carries out repairs using original parts, while also offering the possibility of replacing them with good quality substitutes. The machine owner can be sure that the parts will be selected correctly, which will result in timely repair and no problems with the machine's operation.
Another important issue is that professional services do not allow themselves technological arbitrariness. Components must be assembled according to the manufacturer's instructions, and all used parts must be properly prepared beforehand.
Before the repaired machine reaches the customer, it undergoes a test on a diagnostic dynamometer - the machine owner of course has the opportunity to watch the test.
He also receives confirmation of the efficiency of the serviced component, e.g. a hydraulic pump. All this contributes to a sense of security and guarantees that the machine has been serviced according to the art.
Moreover, it is worth mentioning that professional service cares about good contact with the customer, provides a real and written warranty for the repair performed, does not avoid responsibility and provides professional technical assistance, also remotely.
Garage repairs are a bad idea
In Poland, there are many independent mechanics who offer regular repairs of construction machines at very attractive prices. It's no wonder that there are many willing to use such services.
The problem is that entrusting a machine worth several hundred thousand zlotys, which is supposed to earn money and every day of its downtime costs the entrepreneur a fortune, is simply a bad idea.
Why?
There are several reasons.
- Firstly: long time of fault verification and component condition, and then repair.
- Secondly: difficulties in determining the condition of pump elements.
- Thirdly: long delivery times for parts or even the inability to order them.
All these problems result from the fact that garage mechanics do not have professional diagnostic equipment and do not have access to spare parts themselves.
The result is that garage repairs are often carried out in a literally amateurish way, using the cheapest parts, often with the help of homemade tools. Old parts are not recovered, but destroyed, and after the repair is completed, the machine does not undergo a thorough diagnostic test.
Garage mechanics sometimes provide warranties for their services, but their promises usually have no coverage and as soon as the entrepreneur wants to make a complaint, the contact is cut off.
Summary
Servicing the machine in a professional service is a sign of common sense and the only beneficial solution from the point of view of the entrepreneur's interest. Let's not forget that a machine that has been cared for by professionals (and there is confirmation of this in the documentation) achieves a higher price on the secondary market.
